Residences At The Fives | Playa del Carmen ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Acceso Xcalacoco El Limonar 1 Xcalacoco, Playa del Carmen, Mexico, 77710

“The location offers beautiful beaches and fine jungle views.”view full review

Residences At The Fives, a 5-star hotel with an 8.0/10 rating on Booking.com, offers luxury accommodations featuring spacious suites and direct beach access. Guests can relax at the upscale all-service spa, go swimming in spectacular pools, and enjoy various dining options across 13 restaurants and bars.

Rooms & Amenities

Rooms at Residences At The Fives include one, two, and three-bedroom suites that feature living rooms, dining areas, and fully equipped kitchens. Each suite is designed for comfort, offering a private balcony, flat-screen TVs, and amenities to enhance the guest experience.

Dining Options

Dining options at Residences At The Fives include various culinary experiences at 13 restaurants, serving international flavors, gourmet cuisine, and fresh local ingredients. Guests can enjoy a diverse selection of dining venues, including Italian trattorias, beachfront bistros, and options for 24-hour room service.

Leisure & Wellness

Leisure activities at the hotel include access to private beaches, swimming in infinity pools, and wellness programs with yoga classes. Families can utilize the Aluxitos Kids Club, while adults may explore gourmet dining and wellness packages at the on-site spa.

Business & Local Area

Residences At The Fives features comprehensive services for business needs, hosting meetings and corporate retreats with modern facilities. The hotel's location provides easy access to local attractions, including the Coba Ruins in Tulum and the Grand Coral Golf Course, just minutes away.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Room

Max:

2 persons

530 sq. feet

Bed options:

1 King-size bed

Garden view

Shower

Balcony

room details

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One-Bedroom Suite

Max:

2 persons

700 sq. feet

Bed options:

1 King-size bed

Garden view

Shower

Balcony

room details

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Two-Bedroom Suite

Max:

4 persons

1145 sq. feet

Bed options:

1 King-size bed

Garden view

Shower

Balcony

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Playa del Carmen 3.5 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 6.0 mi

Cancun (CUN) 31.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Wi-Fi in rooms

Parking

Car park on request

Luggage storage

24-hour services

24-hour reception

24-hour security

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Air conditioning in public areas
Children are welcome
Private beach
Lift
Currency exchange
Gift/Newsstand
Hairdresser

Sports & Fitness

Fitness centre
Kayaking
Tennis court
Fitness studio

Guest Parking

Kitchenette
Refrigerator
Microwave
Dryer
Cookware/ Kitchen utensils

Services

Room service
Car hire
Bicycle hire
Self-service laundry
Shops/Commercial services
Bell staff/Porter

Dining

Restaurant
Poolside snack bar
Beach bar
Outdoor dining area
Lunch
Dinner
Espresso machine
Buffet breakfast

Business

Business centre
Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services
Playground
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Night club
Entertainment
Garden area
Spa & wellness centre
Jacuzzi
Massage

Room features

Wi-Fi in rooms
In-room air conditioning
In-room safe
Mini-bar
Sitting area
Patio
Balcony
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Hair dryer
Towels
Free toiletries

Self-catering

Kitchenette
Refrigerator
Microwave
Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV
Cable/ Satellite television
Paid films
Telephone
AM/FM alarm clock

Location

Acceso Xcalacoco El Limonar 1 Xcalacoco, Playa del Carmen, Mexico, 77710

Map view

Acceso Xcalacoco El Limonar 1 Xcalacoco, Playa del Carmen, Mexico, 77710

City landmarks

Landmark

Quinta Avenida

3.6 mi

Landmark

Playa

2500 ft

Beach

Xcalacoco

2400 ft

Beach

Point Esmeralda

1.5 mi

Golf Course

Grand Coral Golf Riviera Maya

3800 ft

Landmark

Punta Bete

4100 ft

Beach

Grand Coral Beach Club

1.7 mi

Beach

Punta Esmeralda Beach

1.5 mi

Golf Course

El Camaleon Golf Course

1.7 mi

Gallery

Galeria Luis Sottil

2.1 mi

Landmark

Go Natural Explorers

1.8 mi

Landmark

Playa Publica 88

2.0 mi

Landmark

Church of Guadalupe

2.3 mi

Landmark

Punta Venado

2.3 mi

Gallery

Amate Gallery

2.1 mi

Landmark

28 de Julio Square

2.2 mi

Landmark

Xca-Ha Park

2.2 mi

Landmark

Kingdom Hall of Jehovah's Witnesses

2.3 mi

Landmark

Punta Venado Bike Park

2.4 mi

Landmark

Xavage Park by Xcaret

2.5 mi

Landmark

Martina Beach Club

2.7 mi

Landmark

Cenote Misterio Maya

2.6 mi

Landmark

La 5ta Hacienda

2.8 mi

Gallery

Tierra Huichol

2.8 mi

Landmark

Dive Sites

2.6 mi

Landmark

The Union

2.8 mi

Beach

Shangri-la's Beach

2.8 mi

Beach

Mamita's Beach Club

3.0 mi

Landmark

Shangri-la Caribe Beach Village Resort

2.8 mi

Beach

Kool Beach Club

3.1 mi

Nearby

Calle Xcalacoco North of Playa del Carmen

Playa

2500 ft

Beach

Xcalacoco

2400 ft

Golf Course

Grand Coral Golf Riviera Maya

3800 ft

Restaurants

Koh Thai

200 ft

Predio El Limonar fraccion 2

Oka - Sushi Bar

200 ft

Predio El Limonar fraccion 2

La Brasserie

200 ft

El Limonar 1 Dentro del Hotel The Fives

Arezzo Restaurant

1700 ft

Predio El Limonar Fraccion 2

Sea Olive

2500 ft

Xcalaco El Limonar No. 1

Coral Grill & Bar by Viceroy

2800 ft

Playa Xcalacoco Frac 7 In Hotel Viceroy

Reviews and Ratings

Reviews from guests about their experience.

60%

loved their spa retreat and can’t wait to return.

6.0/10

Guest rating

Rooms

6.6

Location

7.6

Service

6.0

Dining

6.6

Pete

United States, March 2025

5.8/10

I had mixed feelings about my stay at Residences At The Fives. The hotel is beautiful with lovely rooms and plenty of outdoor spaces. However, the service left much to be desired, especially during busy times. Despite the amazing food at some restaurants, I faced challenges with dining reservations which diminished my experience overall.

Rooms

8.0

The rooms were spacious and comfortable. I especially liked the close proximity to the jungle. I even spotted monkeys during my stay.

Service

5.0

Unfortunately, the service was inconsistent. I encountered staff who seemed overwhelmed and unhelpful. I struggled to get timely responses for room cleaning and dining reservations.

Location

6.0

The location was great, with a beautiful beach and vibrant outdoor areas. However, I did feel a bit isolated from the surrounding attractions in Mexico.

Dining

7.0

The dining options were impressive with delicious food at some restaurants. but I found it hard to book since many guests had all-inclusive packages. My experience was also affected by the pricing of a la carte options versus all-inclusive.

Facilities

8.0

The facilities were great, and I enjoyed the pool and beach areas. However, I noticed some aspects needed better maintenance, and the spa was a highlight during my stay.

Irving

United States, February 2025

6.0/10

I recently stayed at Residences At The Fives, and while the beach and atmosphere were beautiful, my experience had its ups and downs. The staff was attentive and friendly, making me feel welcome, but I was disappointed with some aspects of dining and the overall changes to the hotel. It felt like the resort's charm was somewhat overshadowed by loud parties and a shift in focus from a family-friendly vibe to more of a spring break atmosphere.

Rooms

5.0

I appreciated the spacious two-bedroom suite, but found it odd that it lacked basic kitchen items like cutlery. The view was great, but the amenities could use some improvement.

Service

6.0

Service was mixed; while my beach butler was friendly and helpful, I had issues with the front desk staff who didn't seem to communicate well regarding our room payment.

Location

8.0

The resort is in a gorgeous location with beautiful beach access and was close to the jungle, ensuring plenty of wildlife sightings. However, the atmosphere felt different from my previous visits.

Dining

7.0

I enjoyed some fantastic meals at the Italian and Mexican restaurants, though the overall dining experience was marred by high prices and small portion sizes when ordering a la carte. The all-inclusive option seemed to be the way to go.

Facilities

7.0

The facilities, especially the beach and pool areas, were well-maintained and enjoyable, but I wish the spa services and premium areas like the Sky Bar were more fully utilized.

Stephen

United States, January 2025

7.0/10

I just returned from my sixth visit to Residences At The Fives, and it was amazing! Our beach butler, Roberto, made sure we had everything we needed. The food was great, especially the Italian and Mexican restaurants. However, our experience was slightly marred by a disappointing visit to the Sky Bar, which felt under-utilized.

Rooms

10.0

The two-bedroom suite was spacious and clean, exceeding my expectations for comfort.

Service

8.0

The service was mostly fantastic, especially with our butler Sebastian, who quickly handled our requests. However, I did notice some inconsistency in the attentiveness of staff in certain areas.

Location

9.0

The location is perfect, right by the beach with beautiful views. It's a little isolated, but I enjoyed the tranquility it offered.

Dining

8.0

Dining options were mostly great, with delicious meals across different cuisines. There were a few food options for picky eaters, but overall, I loved what I had.

Facilities

9.0

The pool and beach facilities were fantastic, and I especially enjoyed the spa services. The spa ambiance was so relaxing, and my massage therapist was really good.

Craig

United States, January 2025

5.6/10

I had mixed feelings about my stay at Residences At The Fives. The resort is beautiful and the surroundings are well maintained, offering a unique experience. However, the service left much to be desired, and the dining options, especially if not using the all-inclusive package, were disappointing. Overall, while the hotel has its charms, there are significant areas needing improvement.

Rooms

5.0

I booked a two-bedroom villa, but it lacked basic amenities like glassware and utensils. It was strange given it's a villa. Although the rooms were clean and spacious, I expected more from the setup.

Service

5.0

The lackluster service from the staff was a major downside. I found them often unhelpful, and communication was frustrating at times. I had to make repeated requests just to have my room cleaned, which was disappointing.

Location

7.0

The resort is located in a beautiful area surrounded by nature, which was a real highlight for me. I enjoyed seeing the local wildlife. However, I felt it was a bit too isolated from the local attractions of Mexico.

Dining

5.0

The food was a mixed bag. While I enjoyed the quality of dishes with the all-inclusive package, I found the a la carte options severely lacking in quantity and satisfaction. They felt overpriced and not up to the standard of local eateries.

Facilities

6.0

The facilities were generally good, with nice pools and beach access. However, I didn't find the room service to be reliable, and I felt the amenities could be better maintained.

James

United States, October 2024

6.4/10

I recently spent a week at The Fives, where my overall experience was mixed. The beach was absolutely stunning, and I loved the attentive service from the bartenders, especially Patricio at the taco lunch bar. However, I did encounter several issues with room cleanliness and dining options that didn't quite meet my expectations.

Rooms

5.0

I was surprised that my 2-bedroom villa lacked basic kitchenware like glasses and utensils. The room also showed signs of wear and wasn't as clean as I had hoped.

Service

6.0

While some staff were super friendly and helpful, especially at the beach, I faced challenges getting timely service for room cleaning and requests. It felt like the lobby staff could use a friendlier approach.

Location

8.0

The location was perfect, right by the beach and close to the jungle. I loved spotting monkeys nearby!

Dining

6.0

Dining options were a bit repetitive, and I found that making reservations was challenging due to guests on all-inclusive packages. The quality didn't match other local dining experiences I enjoyed.

Facilities

7.0

The beach facilities were fantastic, with clean swimming areas and attentive beach service. However, I wish the Sky bar had more activity in the evenings.