Residences At The Fives Playa del Carmen, Playa del Carmen
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Key details
About the Hotel
Acceso Xcalacoco El Limonar 1 Xcalacoco,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Room
Max:
2 persons
530 sq. feet
Bed options:
1 King Size Bed
Garden view
Shower
Balcony
room details
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One-Bedroom Suite
Max:
2 persons
700 sq. feet
Bed options:
1 King Size Bed
Garden view
Shower
Balcony
room details
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Two-Bedroom Suite
Max:
4 persons
1145 sq. feet
Bed options:
1 King Size Bed
Garden view
Shower
Balcony
room details
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Price and Room Availability
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Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Parking lot on request
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Air conditioning in public areas
- Children are welcome
- Private beach
- Elevator
- Currency exchange
- Gift/Newsstand
- Hairdresser
Sports & Fitness
- Fitness center
- Kayaking
- Tennis court
- Fitness studio
Guest Parking
- Kitchenette
- Refrigerator
- Microwave
- Dryer
- Cookware/ Kitchen utensils
Services
- Room service
- Car rental
- Bicycle rental
- Self-service laundry
- Stores/Commercial services
- Bell staff/Porter
Dining
- Restaurant
- Poolside snack bar
- Beach bar
- Outdoor dining area
- Lunch
- Dinner
- Espresso machine
- Buffet breakfast
Business
- Business center
- Meeting/ Banquet facilities
Children
- Cribs
- Babysitting/Child services
- Playground
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Night club
- Entertainment
- Garden area
- Spa & wellness center
- Jacuzzi
- Massage
Room features
- Wi-Fi in rooms
- In-room air conditioning
- In-room safe
- Mini-bar
- Sitting area
- Patio
- Balcony
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Hair dryer
- Towels
- Free toiletries
Self-catering
- Kitchenette
- Refrigerator
- Microwave
- Dryer
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- Cable/ Satellite television
- Paid movies
- Telephone
- AM/FM alarm clock
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Location
Acceso Xcalacoco El Limonar 1 Xcalacoco,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Acceso Xcalacoco El Limonar 1 Xcalacoco,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
152 Calle Quinta Avenida
Quinta Avenida
3.6
mi
Calle Xcalacoco North of Playa del Carmen
Playa
2500 ft
Beach
Xcalacoco
2400 ft
Beach
Point Esmeralda
1.5
mi
Golf Course
Grand Coral Golf Riviera Maya
3800 ft
Punta Bete
4100 ft
Beach
Grand Coral Beach Club
1.7
mi
Beach
Punta Esmeralda Beach
1.5
mi
Golf Course
El Camaleon Golf Course
1.7
mi
Gallery
Galeria Luis Sottil
2.1
mi
Carr Federal Mza 20 Lt 02
Go Natural Explorers
1.8
mi
Calle 88 Norte
Playa Publica 88
2.0
mi
Church of Guadalupe
2.3
mi
Punta Venado
2.3
mi
Gallery
Amate Gallery
2.1
mi
28 de Julio Square
2.2
mi
Playa del Carmen
Xca-Ha Park
2.2
mi
Kingdom Hall of Jehovah's Witnesses
2.3
mi
Cancun-Tulum Highway
Punta Venado Bike Park
2.4
mi
Carretera Chetumal - Puerto Juare Playa del Carmen
Xavage Park by Xcaret
2.5
mi
Albatros
Martina Beach Club
2.7
mi
Carretera Federal Tulum Km 244 A 5 Kilometros Del Cenote Dos Ojos
Cenote Misterio Maya
2.6
mi
5ta Avenida Via 38 Building next to ACACAO
La 5ta Hacienda
2.8
mi
Gallery
Tierra Huichol
2.8
mi
Dive Sites
2.6
mi
Av.10 Manzana 144
The Union
2.8
mi
Beach
Shangri-la's Beach
2.8
mi
Beach
Mamita's Beach Club
3.0
mi
Shangri-la Caribe Beach Village Resort
2.8
mi
Beach
Kool Beach Club
3.1
mi
Nearby
Calle Xcalacoco North of Playa del Carmen
Playa
2500 ft
Beach
Xcalacoco
2400 ft
Golf Course
Grand Coral Golf Riviera Maya
3800 ft
Restaurants
Koh Thai
200 ft
Predio El Limonar fraccion 2
Oka - Sushi Bar
200 ft
Predio El Limonar fraccion 2
La Brasserie
200 ft
El Limonar 1 Dentro del Hotel The Fives
Arezzo Restaurant
1700 ft
Predio El Limonar Fraccion 2
Sea Olive
2500 ft
Xcalaco El Limonar No. 1
Coral Grill & Bar by Viceroy
2800 ft
Playa Xcalacoco Frac 7 In Hotel Viceroy
Reviews and Ratings
Reviews from guests about their experience.
84%
loved their spa retreat and can’t wait to return.
8.4/10
Great
Rooms
6.6
Location
7.6
Service
6.0
Dining
6.6
Pete
United States of America,
March
2025
5.8/10
I had mixed feelings about my stay at Residences At The Fives. The hotel is beautiful with lovely rooms and plenty of outdoor spaces. However, the service left much to be desired, especially during busy times. Despite the amazing food at some restaurants, I faced challenges with dining reservations which diminished my experience overall.
Rooms
8.0
The rooms were spacious and comfortable. I especially liked the close proximity to the jungle. I even spotted monkeys during my stay.
Service
5.0
Unfortunately, the service was inconsistent. I encountered staff who seemed overwhelmed and unhelpful. I struggled to get timely responses for room cleaning and dining reservations.
Location
6.0
The location was great, with a beautiful beach and vibrant outdoor areas. However, I did feel a bit isolated from the surrounding attractions in Mexico.
Dining
7.0
The dining options were impressive with delicious food at some restaurants. but I found it hard to book since many guests had all-inclusive packages. My experience was also affected by the pricing of a la carte options versus all-inclusive.
Facilities
8.0
The facilities were great, and I enjoyed the pool and beach areas. However, I noticed some aspects needed better maintenance, and the spa was a highlight during my stay.
Irving
United States of America,
February
2025
6.0/10
I recently stayed at Residences At The Fives, and while the beach and atmosphere were beautiful, my experience had its ups and downs. The staff was attentive and friendly, making me feel welcome, but I was disappointed with some aspects of dining and the overall changes to the hotel. It felt like the resort's charm was somewhat overshadowed by loud parties and a shift in focus from a family-friendly vibe to more of a spring break atmosphere.
Rooms
5.0
I appreciated the spacious two-bedroom suite, but found it odd that it lacked basic kitchen items like cutlery. The view was great, but the amenities could use some improvement.
Service
6.0
Service was mixed; while my beach butler was friendly and helpful, I had issues with the front desk staff who didn't seem to communicate well regarding our room payment.
Location
8.0
The resort is in a gorgeous location with beautiful beach access and was close to the jungle, ensuring plenty of wildlife sightings. However, the atmosphere felt different from my previous visits.
Dining
7.0
I enjoyed some fantastic meals at the Italian and Mexican restaurants, though the overall dining experience was marred by high prices and small portion sizes when ordering a la carte. The all-inclusive option seemed to be the way to go.
Facilities
7.0
The facilities, especially the beach and pool areas, were well-maintained and enjoyable, but I wish the spa services and premium areas like the Sky Bar were more fully utilized.
Stephen
United States of America,
January
2025
7.0/10
I just returned from my sixth visit to Residences At The Fives, and it was amazing! Our beach butler, Roberto, made sure we had everything we needed. The food was great, especially the Italian and Mexican restaurants. However, our experience was slightly marred by a disappointing visit to the Sky Bar, which felt under-utilized.
Rooms
10.0
The two-bedroom suite was spacious and clean, exceeding my expectations for comfort.
Service
8.0
The service was mostly fantastic, especially with our butler Sebastian, who quickly handled our requests. However, I did notice some inconsistency in the attentiveness of staff in certain areas.
Location
9.0
The location is perfect, right by the beach with beautiful views. It's a little isolated, but I enjoyed the tranquility it offered.
Dining
8.0
Dining options were mostly great, with delicious meals across different cuisines. There were a few food options for picky eaters, but overall, I loved what I had.
Facilities
9.0
The pool and beach facilities were fantastic, and I especially enjoyed the spa services. The spa ambiance was so relaxing, and my massage therapist was really good.
Craig
United States of America,
January
2025
5.6/10
I had mixed feelings about my stay at Residences At The Fives. The resort is beautiful and the surroundings are well maintained, offering a unique experience. However, the service left much to be desired, and the dining options, especially if not using the all-inclusive package, were disappointing. Overall, while the hotel has its charms, there are significant areas needing improvement.
Rooms
5.0
I booked a two-bedroom villa, but it lacked basic amenities like glassware and utensils. It was strange given it’s a villa. Although the rooms were clean and spacious, I expected more from the setup.
Service
5.0
The lackluster service from the staff was a major downside. I found them often unhelpful, and communication was frustrating at times. I had to make repeated requests just to have my room cleaned, which was disappointing.
Location
7.0
The resort is located in a beautiful area surrounded by nature, which was a real highlight for me. I enjoyed seeing the local wildlife. However, I felt it was a bit too isolated from the local attractions of Mexico.
Dining
5.0
The food was a mixed bag. While I enjoyed the quality of dishes with the all-inclusive package, I found the à la carte options severely lacking in quantity and satisfaction. They felt overpriced and not up to the standard of local eateries.
Facilities
6.0
The facilities were generally good, with nice pools and beach access. However, I didn't find the room service to be reliable, and I felt the amenities could be better maintained.
James
United States of America,
October
2024
6.4/10
I recently spent a week at The Fives, where my overall experience was mixed. The beach was absolutely stunning, and I loved the attentive service from the bartenders, especially Patricio at the taco lunch bar. However, I did encounter several issues with room cleanliness and dining options that didn't quite meet my expectations.
Rooms
5.0
I was surprised that my 2-bedroom villa lacked basic kitchenware like glasses and utensils. The room also showed signs of wear and wasn't as clean as I had hoped.
Service
6.0
While some staff were super friendly and helpful, especially at the beach, I faced challenges getting timely service for room cleaning and requests. It felt like the lobby staff could use a friendlier approach.
Location
8.0
The location was perfect, right by the beach and close to the jungle. I loved spotting monkeys nearby!
Dining
6.0
Dining options were a bit repetitive, and I found that making reservations was challenging due to guests on all-inclusive packages. The quality didn't match other local dining experiences I enjoyed.
Facilities
7.0
The beach facilities were fantastic, with clean swimming areas and attentive beach service. However, I wish the Sky bar had more activity in the evenings.
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